After A Water Emergency

Water Cuts
Outage of the water supply : Water stops coming out of the taps! What to do about it.


Surviving a Water EmergencyIn some parts of the modern world, power cuts (outages of the electricity supply) are quite rare, but water cuts are even rarer, so rare in fact that some people are completely taken by surprise when it happens! Be aware, though; it can happen. What happens is the water pressure can be a bit low, and then it comes to a stop, after which when you turn the taps on, no water comes out. Also, in some places, if the electricity fails, then within a few minutes the water also fails. It can happen if the water supply pressure is provided by an electric pump, rather than by a gravity-fed height of water in a water tower.

It’s a problem, and can be quite scary, because although you can survive without electricity, you can’t survive without water. Water is an essential of human life, and it can be a bit of a shock when it stops coming out of the taps / faucets.

Here’s what to do if there’s a water cut:

1. Don’t panic. The supply will almost certainly come back on again in an hour or two.

2. Think about where you’re going to get fresh drinking water in the meantime, and in the unlikely event that the supply doesn’t resume (in case of disaster, etc). There are many possibilities and options, a few of which I’ll explain next, but first, here are a few precautions:

* Turn off all the taps. If you have turned a tap on and no water has come out, make sure it is turned back off again. This is important because when the supply returns, it will gush water out and be wasteful and possibly destructive. Taps can also suck in air, which isn’t good.

* Turn off the electric immersion heater. This should be done because if the hot water tank runs dry, the heating element will burn out if it’s powered up. Switching it off saves this from happening.

* Don’t flush the toilets. Unless you’ve got a “grey water system”, toilet cisterns contain some fresh drinking water, which is better to drink than to flush away. Yes, it’s true; the header-tanks of toilets (toilet cisterns) contain drinkable water.

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Top 5 Causes of Water Leaks

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Clogs in Drains and Toilets: Clogged plumbing from your toilet, sinks, showers and drainage pipes (i.e. from washing machines, etc.) are common in most households. Hair, food, grease, toilet paper, the occasional children’s toy, etc… are all culprits at one time or another, but the result is usually the same.

Sinks, fixtures, toilets and appliances will show signs of slower drainage, and eventually, they will begin to leak or overflow causing serious problems. Unclogging pipes and drains can be a tricky job, but with some proper know how or the help of a professional, you should be able to fix these types of leaks before major damage is done.

Deterioration/Shifting of Pipes: This cause of leaking can be much harder to detect. After so many years of use, pipes naturally begin to rust and deteriorate, eventually leading to cracks and crevices that release various amounts of water. Also, natural shifting of your house frame or foundation can cause the joints in your plumbing to loosen or separate, which causes water leaks.

Sometimes it’s only a drop or two per minute, other times it’s a steady stream of water that leaks. All of this water has to go somewhere and can cause a damages if the leak is not detected and repaired in a timely manner.

Condensation/Overflowing of Drainage Pans: Many of your heating, ventilation and air conditioning (HVAC) units have drainage pans and other systems for dealing with condensation and waste water. These things often require manual draining and can overflow if unattended for long periods of time. Be sure to check them often, especially during the hot months when ACs produce a great deal of condensation.

Rusting and Sediment in Water Heaters: The plumbing going into and coming out of a water heater is also a common point of water leaks. These leaks are often caused by rusting, deterioration and sediment build up inside of older tanks. Most hot water heaters will have many valves and filters that in can get “clogged” or blocked up from this sediment, which in turn, leads to water leaks.

External Leaks/Roots in Plumbing: This is sort of the reverse scenario for leaks, as it will happen outside of your home – but it’s a leak all the same, and can cost you a lot of money in water bills and repairs. What happens is that the plumbing and sewage pipes coming out of your home deteriorate over time, springing small leaks of vapor, which attracts roots to grow towards them.

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Prepare for a Water Emergency

Don’t wait for a water emergency to learn how to turn off your homes water supply.

Locate your emergency shut off valve. This valve will allow you to turn off the flow off water into your home should you have a broken pipe or a leaking water heater.

The valve is usually located in the ground outside you home near your hose bib or spigot. Once you locate it, it would be wise to make sure that it is clearly marked and that everyone in the home knows where it is located.

Knowing where this valve is and how to use it can save you lots of cleanup and prevent water damage to your home in the event of a water emergency.

If you can’t find this valve or need to replace your old one, you can call a plumber to assist you with this project.

Have a Small Leak?

There are not many homes that we go into that don’t have some type of small leak. Water leaking inside your home should not be ignored. If not addressed immediately, these plumbing leaks could end up costing thousands in repairs. Furthermore, you may end up dealing with mold, mildew and permanent damage to your home.

Here are some questions to consider. Does your wood floor have significant give to it? Is there a warm area on your concrete floor? Is your carpet moist? Unfortunately, water intrusion is not always this obvious. Small leaks make take years to detect.

How can you tell if you have a small or hidden leak? The following is a list of red flags that might indicate a problem in your home and potential water damage.

Sign that you may have a leak:

1. Irregular floor
2. Wrinkling or warping of wall paper or paint
3. Musty odor
4. Unusually high water bill
5. Chronic sewer backups
6. Sound of running water when the water is not on
7. Changes in the water meter reading
8. Foundation cracks
9. Wet foundation

If you need help finding a leak or repairing one you may need a Charleston Plumber to assist with his expertise. Sometimes under ground or hidden leaks require electronic leak detection to identify and pinpoint the location of the leak. Most professional plumbers have this equipment on hand.

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A Dozen Plumbing Tips

Here are a dozen plumbing tips that can help improve your plumbing system:

1. Do not use chemical drain cleaners if you have metal pipes. Some chemical cleaners can cause damage to metal pipes and never mix chemical cleaners.
2. To prevent scalding, set you water heater’s temperature to 120 degrees F.
3. Check you washing machine hoses annually for wear and cracks. These hoses should be changed at least every five years.
4. If your water heater is over 15 years old, you should change it. This will save energy and aggravation.
5. Flush your water heater out once a year to remove sediment. This will make your water heater more efficient.
6. If your shower pressure is weak, take the shower head off and soak it in vinegar overnight. Scrub it with an old brush to remover mineral deposits.
7. To help keep your drains open, pour a gallon of boiling water down them every month.
8. Check your toilets and faucets for small leaks. Repair them before they become a bigger problem.
9. Check you garbage disposer and dishwasher connections. Make sure they are tight and leak free.
10. Monitor you water bill. A large spike may indicate a water leak.
11. Locate and mark your emergency water shut off valve. Test it and make sure it works. You will be glad you did when you have a broken pipe.
12. Locate and mark your sewer cleanout. If you do not have one, consider getting one installed. This will save you time, money and aggravation when you have a sewer backup.

If you need help with any of these projects, call your Charleston Plumber for assistance.

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I Think I Have a Leak

We get a good number of calls from customers who suspect they have a water leak somewhere because their water bill has gone up. Before you hire a plumber to do an electronic leak detection there are a few things you might want to check on your own.

1. Check all faucets and hose bibs for drip and leaks. Don’t forget to check under all faucets too. If your house is on a crawl space, poke your head under there to see if you see any water.
2. A running toilet is usually the main cause of most high water bills. It is a good idea to dye test you toilets. A leaking toilet can really run up a water bill and go undetected for a long time.
3. Check your water heater’s temperature and pressure relief valve. When they go bad they can constantly leak water.

Ok, so you have checked all your plumbing fixtures and you can’t find the leak. You suspect that there must be a leak underground. Turn off the main water valve inside your home. Then go outside to your water meter. If the dial is still spinning you may have a water leak underground.

Write down the numbers from your meter. Wait a few hours and check the numbers again. If the numbers have changed you have a leak.

At this point it is best to call a plumber to locate and repair the leak. The plumber can use an electronic leak detector to listen for the pressurized water leak underground. Once the plumber pinpoints the leak he can give you an estimate for repair.

Remember leaks don’t fix themselves, they only get bigger so it is best to locate and repair any leaks when they are found.

If you need help locating a water leak in your home, yard or under the slab call your Charleston or Summerville plumber.

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Maintain Your Drain

Drains are a large part of our business. Sometimes there is nothing that could have been done to prevent the problem from occurring. However, a large number of our drain repairs could have been avoided. Here are a few tips to help maintain your drains:

1. Use the disposer wisely. Abuse of the garbage disposer always creates a problem.
2. Use the basket strainer in the kitchen sink. If you don’t have one get one.
3. Every couple of weeks while cleaning, be sure to remove the sink and top pop-up assembly and rinse them of removing hair and gunk that will eventually clog the drain.
4. Never pour grease down the drain.
5. Scrape and wipe you diner plates off well before putting them in the dishwasher.
6. Make sure that your shower and floor drains have drain covers that are secure.
7. Clean off that shelf above the toilet that will allow something to fall into and clog the toilet.
8. If you have small children, educate then on what goes into to toilet as well as how much paper to use.
9. If you have an older home, treating your drains on a regular basis with an enzyme like Bio-Clean will help break down organic material and grease.
10. A yearly root treatment with a product like ROOTX is also a good idea, if you suspect roots is clogging your sewer line.

Preventing drain clogs is the best way to prevent a plumbing emergency. Call a Charleston plumber to help you with any clogged drain.

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Water Heater Tips

Your water heater consumes energy! If your water heater is larger than you need, you may be spending more money to heat the water than necessary. But of course if your water heater is too small, you may run out of hot water during peak use periods.
The following chart will help you to determine the size of the water heater you need in your home. Simply estimate how many gallons of hot water you will need during the course of the hour when there is maximum demand for hot water in your home:

Shower 10 – 15 Gallons
Bath 15 – 25 Gallons
Shaving 2 Gallons
Washing Hair 4 Gallons
Washing Hands and Face 2 Gallons
Preparing a Meal 5 Gallons
Washing Dishes in Automatic Dishwasher 12 – 15 Gallons
Washing Dishes by Hand 4 Gallons
Washing Clothes (Warm Wash / Cold Rinse) 10 – 12 Gallons

• If your water heater displays a ASHRAE / EIS rating of 90, it is energy-efficient and you do not need additional insulation.
• To keep your water heater running efficiently, drain the sediment that accumulates in the bottom of the water heater at least twice each year.
• Open the drain valve at the bottom of the water heater and drain it into a bucket until the water runs clear (maybe four or five gallons). If it is electric, be sure to turn the power off before draining the heater or you will risk burning up the elements.

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Water Quality Month Tips

August is water quality month.

The City of Charleston works hard to bring us great drinking water and to prevent pollution of the water we use and put back into the environment.

We should all practice some simple things to protect our water supply. Here are six simple practices that can help protect our water supply:

1. Recycle cooking oil.
2. Pick up pet waste to prevent runoff into public water sources.
3. Consider using rain barrels to prevent runoff.
4. Avoid blowing grass clipping into the street and storm drains.
5. Reduce or eliminate the use of chemicals in your yard.
6. Conserve water! How many drips and leaks do you have in your plumbing system. Consider getting then repaired. This will conserve water and save you money.

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Disposal Tips

As a plumbing business we love disposals. They are great for business.

Here are a few disposal tips that can keep you out of trouble:

1. Use cold water not hot when running your disposal. Turn the water on before running the disposal and turn it of after the disposal motor is off.
2. Do not overload the disposal. Introduce waste in small amounts while the motor is running.
3. Onion skins, egg shells, celery, corn husks and other high-fiber material are sure to clog the disposer.
4. Don’t pour fats, grease or cooking oils down the sink or disposer.
5. Do not dump coffee gounds in to the disposer. Use the trash can.

If the disposer becomes clogged, turn off the motor and the water. Use tongs to remove the waste from the disposer. You may need to spin the motor by hand to un-jam the blades. This can be done by inserting the service wrench that came with the disposer into the hole on the bottom of the disposer. Turn the motor back and forth to free the blades. Remove what is jamming the blades from the disposer before turning the motor back on. You may need to press the motor reset button on the bottom of the disposer. This is a small red button.

If your disposer begins to smell you can put a combination of lemon peels and ice cubes in the disposer. Run the disposer for a few seconds without water. Then flush it out with cold water.

If you are unable to un-jam or repair your disposer on your own, you may need to call a Charleston plumber to help with the repair.

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